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About Us

Being a hosting client can be embarrassing - you often have to cope with downtimes and an awful and slow support service. To top it off, you have to log at least in 2 admin dashboards so as to manage your domains, billing transactions and your website itself. When we started smehelp.net, we attempted to alter all that.

A Modern Web Hosting Approach

The web hosting Control Panel is the part of the web hosting platform that the customers in fact see. And 90% of the hosting vendors out there employ one and the very same Control Panel - cPanel. We, however, find cPanel to be time-worn and hard to work with - it simply hampers our work. This is why we made the decision to utilize another web hosting Control Panel - the Hepsia web hosting Control Panel. It's new, has an ultramodern look and feel and offers billing, domain name and web site management options, so you can administer all facets of your Internet presence from one place. Additionally, it has a drag & drop File Manager, so you won't need to resort to 3rd-party FTP software. Our tests have confirmed that the Hepsia web hosting Control Panel is three times faster than other hosting Control Panels! We have also created a web hosting Control Panel demo account - you can check for yourself how the Hepsia web hosting Control Panel works.

A Reliable Hosting Platform

Your site has to be reachable online. This is the reason why we count on excellent-quality servers powered by the winning blend of Linux and Apache. We are also partnering with 4 state-of-the-art datacenter facilities where you can host your web site. This permits us to offer a 99.9 percent server uptime guarantee.

A User-Focused Modus Operandi

Last, but surely not least - we are there for you! We have Live Chat agents who are there to respond to all your pre-sale questions and to help you fix minor technological issues. We have a superb 24/7/365 technical support service. We offer a 1-hour support ticket response time guarantee, but in most instances our client care team representatives reply to support tickets in less than 20 minutes!

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 240226

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

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